Contact Us

Counseling Office

Counseling office mission statement


The mission of the Byron-Bergen School Counseling Department is to provide a proactive, comprehensive, and developmentally appropriate program to address students' social and emotional needs in addition to supporting their academic and career goals. This is accomplished through a partnership with parents/guardians, staff, and community members to enable all students to reach their optimum potential and become successful and productive members of society.  

Ashley Williams, School Counselor

Ashley Hill
Grades 6 8 10 12
[email protected]
585-494-1220 ex. 2504
Track and Field Assistant Coach 

Kristie Holler, School Counselor

Kristie Holler
Grades 7 9 11
585-494-1220 ex. 2604

Nichole Whiteford, School Psychologist

Nicole Whiteford
Grades 6-12
585-494-1220 ex. 2007
Alliance for Equality Co-Advisor

Alyssa Hancock, School Social Worker

Grades 6-12
585-494-1220 ex. 2404

Robert Kaercher, College & Career Counselor

Robert W. Kaercher
Grades 6-12 
585-494-1220 ex. 2069

Michelle Clare, Counseling Secretary


585-494-1220 ex.2004 


Phone: (585)-494-1220 
Fax: (585)-494-2613
School Code: 330405

Hotline Phone Numbers

Immediate Online Assistance 
Hotline Numbers
National Suicide Hotline: 988
Trevor Lifeline (LBGTQ+): 1-866-488-7386
RESTORE Sexual Assault Services: 1-800-527-1757 
RAP-Regional Action Phone: 343-1212 
Not a crisis and just need someone to talk to? 
Genesee County Warm Line: 585-813-0072 
View text-based website