Contact Us

Crisis Support

Crisis Support

If you or someone else is in imminent danger, please call 911.

211 Lifeline
Dial 211 or 1-888-696-9211 or 211wny.org

National Suicide Prevention Lifeline
1-800-273-8255

De Hablo Espanola Linea de Suicidio
1-800-784-2432

Crisis Text Line
Text HOME to 741741

Genesee County Care and Crisis Helpline
A crisis worker is on call for consultation and emergency assessments, information on food distribution, etc.
585- 283-5200

Genesee County Food Resources

Genesee County Food Resources

Care-A-Van Ministries
PO Box 1611
Batavia, NY 14021
www.cavministries.org 
Main Phone
585-343-0328

Primary Services:
Food Pantries, General Clothing Provision
Description:
A weekly food pantry service bringing food, clothing, love, and prayer to many areas in the city of Batavia. Locations for the food pantry vary each Saturday; call for the location of the food pantry on a particular date. Individuals may receive food packets once per month.
Hours:
Every Saturday, 10:30am-12 noon. Location varies each Saturday; call for location.
Eligibility:
No income criteria or eligibility status needed for services; everyone who has a need will be served.
Service Area: 
City of Batavia.
Intake Process:
Call for location on a particular date, as location varies each Saturday of the month. Individuals are served only one Saturday per month unless they are experiencing an emergency. Individuals must bring proof of their address and household size to receive food packets.
Program Fees:
Free.
Contacts:
Paul & Bridget Ohlson (Primary)
[email protected]
585-343-0328

City Church / St. Anthony's
The City Church
210 East Main Street
Batavia, NY 14020
www.thecitychurch.com 
Main Phone
585-343-6895

Primary Services:
Children's Clothing, Food Pantries, General Clothing Provision
Description:
Provides food through the Food Pantry at 15 Center Street, Batavia, NY 14020
Hours:
Food Pantry: Thursday, 11am-1pm; Saturday, 10am-12 noon.
Eligibility:
Open to anyone.
Service Area: 
Genesee County
Intake Process:
Call for information.
Program Fees:
Free
Contacts:
Kathy Cervone (Primary)
Pastor Assistant
[email protected]

Emergency Food Pantry - Batavia - Community Action of Orleans & Genesee
www.caoginc.org/ 
5073 Clinton Street Road
Batavia, NY 14020

Description:
Food pantry serving the needs of low income individuals and families.
Hours:
Monday-Friday, 9am-3pm.
Eligibility:
Individuals and families at 125% of the Federal Poverty Level.
Service Area: 
Genesee County
Intake Process:
Please call ahead at 585-343-7798. Proof of income and ID required.
Program Fees:
Free to income eligible individuals and families.
Contacts:
Main Phone
585-343-7798
Katrina Chaffee (Primary)
Director of Community Services
[email protected]
585-589-560

Food For All SNAP Outreach - Batavia
Catholic Charities
25 Liberty Street
Batavia, NY 14020

Primary Services:
Food Stamps/SNAP
Description:
Provides outreach, assistance, and facilitated enrollment, including in-home visits for individuals and families who may qualify for Food Stamps. Can assist with recertification.
Hours:
Monday-Friday, 9am-4pm.
Eligibility:
Open to all.
Service Area: 
Erie, Genesee, & Wyoming Counties.
Intake Process:
Call.
Program Fees:
None.
Contacts:
Kelly Ann Kowalski (Primary)
Erie, Genesee, & Wyoming Counties
Director, Food For All
[email protected]
716-364-7573

Tina McGhan - Genesee County
585-815-5721

Le Roy Pantry & Help Fund Inc
48 Main Street
Le Roy, NY 14482
(Le Roy Town Hall Basement)
Main Phone
585-768-4559

Primary Services:
Food Pantries
Description:
Provides food (canned, dried, and frozen) to those who live in Le Roy or have children in the Le Roy School District.
Hours:
Monday-Thursday, 10am-12 noon.
Eligibility:
Residents of Le Roy and persons with children in the Le Roy School District.
Intake Process:
Call Judith Ridley at 585-768-2001 for an appointment.
Program Fees:
Free
Contacts: 
Judith Ridley (585) -768-4559

Foodlink Pop-Up Pantry Program
foodlinkny.org/fight_hunger/mobile-pantries/#tab-1 
Foodlink
585-328-3380

Description:
Pop-Up Pantries bring emergency food relief to parts of Foodlink's service area that do not have enough food pantries, mainly in rural communities. Foodlink collects and safely stores food donations, then relies on dozens of community partners to recruit volunteers and host distribution events on a monthly or bimonthly basis.
Eligibility:
Open to all.
Intake Process:
Visit the pop-up pantry event at specified location and time.
Program Fees:
None.

North Bergen Community Food Pantry
facebook.com/NorthBergenFoodPantry
768 North Bergen Road
Bergen, NY 14416
Main Phone
585-290-5487

Description:
Food pantry provided by North Bergen Presbyterian Church.
Hours:
3rd & 4th Wednesday of the month, 6pm-8pm; 3rd & 4th Saturday of the month, 9am-12noon.
Pantry is also available on an emergency basis; call Pastor Dave at 585-290-5487.
Eligibility:
Open to all, regardless of area of residence.
Intake Process:
Walk in.
Program Fees:
None.
Contacts:
Audry Benda (Primary)
585-290-5487

Salvation Army Batavia Corps
www.salvationarmyusa.org
529 East Main Street
Batavia, NY 14020
Main Phone
585-343-6284
Fax
585-343-6717

Primary Services:
Christmas Baskets, Clothing Vouchers, Congregate Meals/Nutrition Sites, Disaster Relief/Recovery Organizations, Electric Service Payment Assistance, Food Pantries, Gas Service Payment Assistance, Heating Fuel Payment Assistance, Holiday
Donations, Holiday Gifts/Toys, Mortgage Payment Assistance, Rent Payment Assistance, Rental Deposit Assistance, Thanksgiving Meals, Water Service Payment Assistance
Description:
Emergency food pantry available for use every other week; see hours below. Provides a week's worth of groceries for the entire household. Other services available.
Hours:
Food Pantry: Monday, Wednesday, & Friday, 9:30am-2:30pm; no appointment needed.
Eligibility:
Families and individuals in need.
Service Area: 
Genesee County
Intake Process:
All services are provided by appointment. Call Monday, Wednesday, or Friday, 9:30am-2:30pm to set up an appointment. If calling outside of those times, please leave a voicemail.
Food Pantry: Available by curbside pickup. Clients are to pull into the back lot and park
in one of the numbered spaces. Once parked they will call the phone number on the
sign and complete a brief intake. Food will be brought out to them at which time they
must present a photo ID. Clients may access the pantry once every other week.
Contacts:
Bradley Moore (Primary)
[email protected]
585-343-6284
Todd Rapp
Director of Emergency Services
[email protected]
585-343-6284
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